Public Services Specialist

North Spokane Library - 20 Hours Per Week

COMPLETE JOB DESCRIPTION

Summary

Provide prompt and friendly direct service to library members in person, over the telephone or by email; perform readers’ advising and information services in response to member inquiries.  Conduct library programs such as storytimes, book clubs, technology training classes, and craft programs.  Host cultural events; assist in planning and implementing programs. Instruct members in the use of library equipment and technology.  Assist in circulation as needed.  This position requires frequent public contact.

Refer to the job description for more information regarding qualifications and illustrative examples of essential duties and responsibilities of the position.

Schedule

Current work schedule, subject to change, at North Spokane Library.

Sunday: 1:00 to 5:00 p.m.
Monday: 12:00 noon to 4:00 p.m.
Tuesday: 10:00 a.m. to 3:00 p.m.
Thursday: 1:00 to 9:00 p.m.

The ideal candidate will have the flexibility to work varied hours or at other locations as needed.

Salary / Wage

$16.17 - $20.20 per hour in six steps, plus pro rata benefits including medical, dental, vision, life and long-term disability insurance, Employee Assistance Program; 11 paid holidays; paid sick and vacation leave; and participation in the Public Employees Retirement System.

Qualifications

Bachelor’s Degree required; three years recent direct customer service experience required; two years of recent direct customer service experience in a library setting preferred.  Read and use English and understand numbers; working knowledge of personal computers, office software, database software and the Internet; ILS experience preferred; OR any equivalent combination of education, training, or experience that assures satisfactory performance of essential job functions.

 

Application deadline

November 14, 2013 at 12:00 noon PDT

Application Instructions

Please submit current SCLD employment application, a signed cover letter addressing your work experience related to the skills and abilities required for this position and resume to Human Resources, Spokane County Library District, 4322 N. Argonne Road, Spokane, WA 99212.

Completed application materials must be submitted to SCLD through the mail or dropped off at the Administrative Offices. Emailed or faxed applications are not accepted.

The employment application, complete job description and Tips for Applicants are available for downloading as Adobe Acrobat PDFs, via email or you may pick them up in person. If requesting application and accompanying documents via email, please include your name and postal mailing address. Applications and documents are available at the Administrative Offices located at 4322 N Argonne Rd, Spokane, WA 99212, between the hours of 8:00am-4:30pm, Monday through Friday. For further assistance, please call 509.893.8200.

If you experience any difficulty in accessing the application, contact Human Resources.

Please inform us if you need any accommodation to apply or interview for this position.

Spokane County Library District is an Equal Opportunity Employer.