Planning

Spokane County Library District has completed the third and final year of the Community Impact Plan (CIP). The District’s focus on the four service priorities has made great progress in the community regarding childhood literacy, economic and career development, fostering lifelong learning, and bringing together people within the community. The District has also gained much in understanding how best to direct library resources and programs to best meet goals and objectives, including a framework for providing services with greater intentionality.

Consistent with the previous two years, the District had similar results in meeting and exceeding most objectives, as well as not experiencing success with a few. Growth and knowledge often come when there is a willingness to take a few risks. The ambitious CIP goals taught important lessons that may be applied to future strategic plans. By setting and tracking the objectives the District tested capacity and processes to better assess the changing needs and interests in the community.

A detailed copy of the entire CIP progress report is available by clicking here.
The original planning brochure from 2013 is available by clicking here.
An overview of the Community Engagement Plan 2016–2018 is available by clicking here.

Elementary kidsDevelop Young Learners

Goal: Parents, teachers, and caregivers will have programs and services designed to help them prepare their children to start school.

Each year, parents, teachers, and caregivers will have an opportunity to participate in at least 50 programs or resource-sharing activities.

  • This objective was met. 68 programs were offered in 2015.
    • 2013: 55 programs
    • 2014: 61 programs

Each year, at least 90% of parents, teachers, and caregivers surveyed will indicate that they’re more aware of the importance of reading, talking, playing, singing, and writing with their children.

  • This objective was met for 2015. 100% of parents surveyed indicated that they are more aware of the importance of reading, talking, playing, singing and writing with their children. This survey was distributed in May and October 2015.
    • 2013: Survey not distributed
    • 2014: 100%

By the end of 2015, collaborative efforts with early learning agencies will be increased by 50%.

  • This objective was met. In 2015, collaborative efforts have increased by 64% compared to 2012.
    • 2012-2013 increase: 44%
    • 2013-2014 increase: 56%
    • 2014-2015 increase: 64%

Goal: Children birth to five will have the services and programs they need to enter school ready to learn.

Each year, 70,000 young children and their parents and caregivers will attend an early learning program presented by the library.

  • This objective was not met. 45,200 young children and their parents and caregivers attended an early learning program presented in 2015—65% of the goal.
    • 2013: 60,066
    • 2014: 43,901

By the end of 2015, community libraries will have at least 5, and resource libraries will have at least 8, interactive discovery stations.

  • This objective was met in 2014. All community libraries have 5-7 interactive discovery stations. For the resource libraries, Spokane Valley has 9 interactive discovery stations and North Spokane has 11 interactive discovery stations.
    • 2013: All community libraries—3; Spokane Valley—4; North Spokane—9

About_Planning_B&CSupport Job Seekers and Local Businesses

Goal: Teens and adults will have the resources and opportunities they need to attain meaningful employment.

By the end of 2015, teen and adult use and awareness of career, test preparation, and higher education resources will increase by 100%.

Rationale: While initially conceived as an annual objective, given the increase in the resources we now offer, an increased cumulative objective better represents our intent.

  • This objective was not met, though by a very small margin. Instances of use increased from 4047 in 2012, to 7917 in 2015—a 96% increase.
    • 2012-2013 increase: 53%.
    • 2013-2014 increase: 94%.
    • 2014-2015 increase: 1%

Each year, teens and adults will have the opportunity to attend at least 100 career-related programs.

  • This objective was met. In 2015, 136 career-related programs were offered—136% of the objective.
    • 2013: 39 programs
    • 2014: 74 programs

By the end of 2015, at least 90% of people surveyed will indicate the library provided the resources and opportunities they were looking for in regard to higher education, job skills, and career preparedness.

  • This objective was not met. An initial survey was distributed via our website in October 2014, but provided insufficient data. Based upon the lack of response, we did not revise or distribute the survey in 2015.
    • 2013: Survey not distributed
    • 2014: Survey provided insufficient data

Each year, at least 1,000 people will participate in job skill and career development activities.

  • This objective was met. In 2015, 1658 people attended job skill and career development activities—166% of the objective.
    • 2013: 475 people participated
    • 2014: 1193 people participated

Goal: Local businesses and nonprofits will have the tools they need to develop and maintain successful and viable enterprises.

Each year, local businesses and nonprofits will have the opportunity to participate in at least 25 local business support programs.

  • This objective was met. In 2015, we provided 82 business support programs—328% of the objective.
    • 2013: 13 programs
    • 2014: 37 programs

Each year, we will partner with 50 local businesses or nonprofits to provide collaborative programming with the library.

  • This objective was not met in 2015. We offered 276 collaborative programs with 40 different local businesses and nonprofits.
    • 2013: 26 local businesses or nonprofits.
    • 2014: 53 local businesses or nonprofits.

By the end of 2015, at least 50 local businesses and nonprofits will have used library resources to advance their business goals.

  • This objective was met. We fulfilled 35 Book a Librarian requests for business-specific assistance, and 128 distinct business library cards accessed online resources, for a total of 163.
    • 2013: Services were not fully established yet.
    • 2014: 15 Book a Librarian requests for business-specific assistance; distributed approximately 250 business library cards in the last quarter of 2014 (with an October launch).
    • 2015: 20 Book a Librarian requests for business-specific assistance; distributed approximately 500 business library cards in 2015. During 2015, 128 distinct library cards accessed online resources in 410 sessions. We distributed approximately 500 business library cards in 2015.

About_Planning_EDExplore and Discover

Goal: Everyone will have the resources they need to explore topics of interest and the support to share knowledge with others.

Each year, at least 75 community experts will share their knowledge in a library program.

  • This objective was met. In 2015, 104 community experts shared their knowledge in a program—139% of the objective.
    • 2013: 72 community experts
    • 2014: 105 community experts

Each year, people will have at least 100 opportunities to attend community interest-driven programs.

  • This objective was met. In 2015, we offered 147 programs that met the minimum attendance requirements—147% of the objective.
    • 2013: 85 community interest-driven programs
    • 2014: 105 community interest-driven programs

Each year, items in the library will check out an average of 6 times.

  • This objective was not met, though by a relatively small margin. Items check out an average of 5.4 times in 2015—90% of the goal.
    • 2013: 5.8 average check-outs
    • 2014: 5.3 average check-outs

By the end of 2015, use of digital resources will increase by 50%.

  • This objective was met. Instances of use of digital resources increased from 309,324 in 2012 to 772,358 in 2015 – a 150% increase.
    • 2012 to 2013 increase: 23%
    • 2013 to 2014 increase: 45%
    • 2014 to 2015 increase: 41%

Each year, at least 15,000 school-age children will attend a library program.

  • This objective was met. In 2015, 17,568 school aged children attended or participated in library programs, both in and outside the library.
    • 2013: 11,393 school-age children attended a library program
    • 2014: 15,264 school-age children attended a library program

Mature students working in libraryConnect Communities

Goal: Community members will connect with each other and engage in local activities.

By the end of 2015, the number of visits to the community-specific sections of the Library District’s website will increase by 20%.

  • This objective was not met. Visits to the community-specific sections of the SCLD website increased by 10% from 2014 to 2015.
    • 2013: sections not yet established
    • 2014: 106,787 visits
    • 2015: 117,974 visits

By the end of 2015, the number of community blog contributions and comments on SCLD.org will increase by 20%.

  • This objective was met. The community blog contributions and comments on www.scld.org increased 31% from 2014 to 2015.
    • 2013: sections not yet established
    • 2014: 17 blog posts; 171 community comments
    • 2015: 21 blog posts; 224 community comments and shares

By the end of 2015, at least 90% of people surveyed will indicate the library helped them know what is happening in their community.

  • This objective was not met. Due to changing priorities, we were unable to pursue this objective.

By the end of 2015, community use of library meeting spaces will increase by 10%.

  • This objective was met. Meeting room reservations increased 13% between 2012 and 2015.
    • 2012 to 2013 increase: 7%
    • 2013 to 2014 increase: 1%
    • 2014 to 2015 increase: 11%

Each year, every library will showcase local authors and/or artists at least 5 times.

  • 2015: This objective was not met overall, though 6 of the 10 libraries met this objective. On average, each library has provided 6 showcases.