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Access to Library Services for People with Disabilities

Spokane County Library District (SCLD) is committed to meeting the needs of all library users. This includes making our collections, public programs, and services accessible to those of differing abilities. 

SCLD will make all reasonable modifications to policies and programs to attempt to ensure that people with disabilities have an equal opportunity to enjoy its programs, services, and activities. If you have a disability and need an accommodation, please email comments@scld.org or call 509.893.8200 to make your request at least three business days ahead of time.

All SCLD locations allow service animals to accompany library customers into buildings to assist and help provide access to the full range of library services, including programs.

Collection of Library Materials

SCLD purchases materials for the collection that address the different reading and viewing styles of our customers. Please let us know if you need any assistance locating materials in a different format that is more accessible for you.

Library Services

Books by Mail

Books by Mail is a program that helps Spokane County residents check out library materials through the mail when they cannot easily leave their residence to get and return library books. You can request this service by contacting our Mobile Services team by phone at 509.893.8407 or via email at mobileservices@scld.org.

Washington Talking Book & Braille Library

The Washington Talking Book & Braille Library (WTBBL) is a program of the Washington State Library. WTBBL provides library services statewide, at the library and by mail, to any Washington resident who is unable to read standard print material due to blindness, visual impairment, deaf-blindness, physical disability (unable to hold a book or turn pages), and/or a reading disability.

Adaptive Equipment

  • Handheld magnifiers are available upon request.
  • Public computers can be adjusted to increase font size on the screen and include accessibility features and software.
  • Headphones for public computers are available upon request.
  • SCLD’s website includes the UserWay Accessibility widget to assist with a variety of disabilities.
  • The NVDA screen reader is available at all libraries upon request. Please check with staff to get assistance with downloading the software.
  • JAWS screen reader software is available at the North Spokane and Spokane Valley Libraries.

Building Accommodations

  • All locations, restrooms, and meeting rooms are accessible with one or more accessible public computer workstations.
  • Designated accessible parking spaces are available at all locations.
  • Automatic doors are at all main entrances.
  • Service animals are welcome in all public areas of the library where library customers are allowed access.
  • Low and high height catalog computers, self-checkout stations, and information/circulation desks are available at all libraries.
  • Step stools on rolling casters are available at all libraries upon request.

Program Accommodations

In-person events at our libraries

Accommodations may be made available upon request at library programs. To inquire about accommodations, please email comments@scld.org or call 509.893.8200 at least three (3) business days before the event. In your message, include the following:

  • Your name
  • Your email and/or phone number
  • The name and date of the event you plan to attend
  • The accommodation you are requesting

Online events

Online programs using the Zoom video conferencing service include live transcription. Recorded Zoom events include auto-generated closed captioning.

Related Library Policy

Access to Library Services