Helplines, Crisis Services & Other Resources for Spokane County Residents (2023 Update)

Posted on October 26, 2023 at 4:00 am

By Crystal Miller

Note: This is an update to a previous post.

A crisis can occur at any point in life, whether it stems from a natural disaster, a health emergency, or interpersonal trauma. It can affect many aspects of life, including financial needs, emotional health, physical health, and mental health, among others.

It is important for each of us to check in with people in our lives and who are part of social networks, especially those in vulnerable situations.

Fortunately, help exists for those in need and anyone who is vulnerable.

If you or someone you know is experiencing domestic abuse or violence of any kind, having suicidal thoughts, struggling with addiction, struggling with their mental health, or in need of support, there are resources and people you can turn to for help during stressful and uncertain times.

If you are experiencing an emergency: Dial 911.

For help in times of crisis and need, the following helplines, crisis resources, and other support services are listed in these categories:

General Resources | Natural Disasters | Domestic Violence |
Mental Health, Suicide & Addiction | Healthcare Resources | LGBTQIA+ Support |
Veterans Services | Resources for Parents & Children | Resources Booklists

General Resources

County Resources

211 connects callers, at no cost, to critical health and human services in their community. To see what services are available to you in the counties of Spokane, Ferry, Pend Oreille, and Stevens:

Call 2-1-1 from a landline or call 1-877-211-9274 (Monday–Friday, 9–5pm)


Crime Check

Crime Check is a service provided by Spokane Regional Emergency Communications for non-emergency calls. Crime Check will process reports for some local law enforcement agencies as determined by those agencies.

Call: 509-456-2233



Paratransit is a wheelchair-accessible, shared-ride transportation service for individuals whose disability prevents them from using the regular fixed-route buses.

Call: 509-328-1552


The Fig Tree Resource Directory

An independent, nonprofit newspaper and resource directory in the Inland Northwest


Resource Center of Spokane County

The Resource Center of Spokane County provides resources and support to help ensure that all aspects of a person’s personal and professional life are addressed in order to increase their opportunities. Some of the services they provide include:

  • Free cell phone programs
  • Low-cost internet service and computer equipment
  • Energy assistance
  • SSI and SSDI assistance
  • Financial Literacy, Responsible Renters, and First-Time Home Buyers classes
  • Substance-Use Disorder and mental health assessments and referrals
  • Counseling referrals
  • Assistance signing up for state medical insurance
  • Work readiness programs

Location: 130 S Arthur St, 2nd Floor, Spokane, WA 99202

Call: 509-867-8188



Natural Disasters

2-1-1 connects callers, at no cost, to critical health and human services in their community.

Call: 2-1-1 or 1-877-211-9274 (Monday–Friday, 9–5pm)


Search these categories online for specific resources:

  • Disabilities
  • Domestic violence
  • Education
  • Employment
  • Financial
  • Food
  • Health Care
  • Personal/household items
  • Shelter/transportation

Alert Spokane

ALERT Spokane is the public alert and warning notifications program that disseminates throughout the greater Spokane area. The software supporting the program is called CodeRED. CodeRED is a mass notification system that can distribute emergency notifications via landline, cellular, and/or Voice over Internet Protocol (VoIP) phones, as well as via email, text messages, and TTD, TTY capable phones.



Launched in February 2003, Ready is a National public service campaign designed to educate and empower the American people to prepare for, respond to and mitigate emergencies and disasters. The goal of the campaign is to promote preparedness through public involvement.


FEMA Grants

Grant funds are available for pre and post emergency or disaster related projects. These funds support critical recovery initiatives, innovative research, and many other programs. Grants are the principal funding mechanism that FEMA uses to commit and award federal funding to eligible state, local, tribal, territorial, certain private non-profits, individuals, and institutions of higher learning.


Washington State Department of Health Preparedness Tips

Severe weather and natural disasters cause physical damage and often create health risks. Loss of power and water can make it difficult to store food or cook safely, find clean water, and safely heat homes. Get tips to prepare for whatever might happen.


Spokane County Resources for Wildfire Victims

This website contains local, state, and federal resources for those affected by wildfires.


The Washington Emergency Management Division Human Services Program

The Washington Emergency Management Division Human Services Program works with federal, state, and local partners to support disaster preparedness and recovery for Washington’s individuals, households, and businesses.


Wildfire Emergency Response Fund – Eastern Washington

Innovia Foundation has opened a Wildfire Emergency Response Fund to support nonprofit organizations, businesses, and community organizations working to meet the needs of those impacted by wildfires in the region.


Washington Emergency Management Division

Washington State is one of the most beautiful places in the country. This beauty is due in large part to active geologic processes. The downside is that these active geologic processes can sometimes be hazardous to our lives, buildings, and other infrastructure.

You can find resources here to make a plan and prepare for emergencies and natural disasters.


Illustration of 12 activities (1 per month) to prepare for disasters from the Washington State Emergency Management Division website:
Monthly activity guide to prepare for disasters from Washington State Emergency Management Division (

Domestic Violence

Center Against Rape and Domestic Violence

Crisis & Support Line, 24/7: 1-800-927-0197

Online Live Chat: (Monday–Thursday, 10am–6pm, for live chat with an advocate)


National Domestic Violence Hotline

Hotline, 24/7: 1-800-799-7233


Teen Dating Violence Hotline

Website & online chat:

Call, 24/7: 866-331-9474

RAINN: National Sexual Assault Hotline

Free and confidential, 24/7.

Call: 1-800-656-4673


Childhelp National Child Abuse Hotline

Call, 24/7: 1-800-422-4453


Mujeres in Action (MiA)

Somos una organización sin fines de lucro con el compromiso de apoyar e interceder por las víctimas de violencia doméstica y/o agresión sexual en el área de Spokane.

MiA – Women in Action is a non-profit organization committed to supporting and interceding victims of domestic violence and/or sexual assault in the Spokane area.

Email / correo electrónico:

Call / teléfono: 509-869-0876

Website / sitio web:


State-recognized intimate partner domestic violence program for victims and survivors

Phone Helpline, 24/7: 509-326-2255

Text Helpline: 509-220-3725



More resources from YWCA:

Our Sister’s Closet at YWCA

A free clothing boutique with toiletries and clothing and childcare while being served (Monday–Friday, 8–5pm)

Location: 930 N Monroe, Spokane, WA 99201

Call: 509-789-9280

Lutheran Community Services Northwest

Sexual violence, non-intimate partner domestic violence, and other trauma services

Call, 24/7: 509-624-7273 (24-Hour Sexual Assault Crisis Line)

Text, 24/7: 509-624-7273


myPlan app

A safety plan is an aid to help those experiencing abuse at home. Creating a safety plan can be a first step in keeping you and your family safe.

myPlan app is a tool to aid anyone—including you or someone you know—in a domestic violence situation.

  • First interactive safety decision aid
  • Accessible via a mobile app and website
  • Designed to assist intimate partner violence (IPV) survivors in identifying and navigating their own safe path forward.


Spokane Regional Domestic Violence Coalition – End the Violence Spokane

Advocacy Helpline: 509-481-0794


Mental Health, Suicide & Addiction

National Suicide Prevention Lifeline

Support Line, 24/7: 1-800-273-8255

Live Online Chat:

Alcoholics Anonymous


Note: Some groups may meet virtually

Narcotics Anonymous


Resources for meetings held online or by phone:

SAMHSA Treatment Referral Helpline

Substance Abuse and Mental Health Services Administration (SAMHSA) has information on mental health and can help you locate treatment in your area.

Helpline: 1-877-726-4727 (Monday–Friday, 5am–5pm Pacific)


NAMI (National Alliance on Mental Illness) Washington


Crisis Text Line, 24/7: Text NAMI to 741741

National NAMI Helpline: 1-800-950-NAMI (800-950-6264) (Monday–Friday, 7am–3pm Pacific)

National NAMI email:

Spokane Regional Service Area Behavioral Health Crisis Hotline

Call: 1-877-266-1818


Spokane County Walk-in Crisis Services

Location (during business hours): Frontier Behavioral Health, 107 S Division St, Spokane, WA 99202

Spokane County Suicide Prevention Resources


Spokane County Supportive Living Program

Offers independent living skills training for adults with a mental health condition

Call: 509-477-4388

PeerSpokane Services

Peer coaching for addiction, support groups, housing coaches to help you find housing and understand your lease and act as an advocate with your landlord. Most coaches used to be addicted themselves, are sensitive to your circumstances, and know how to be helpful.

Call: 509-867-3778


Recovery Café Spokane

For help with recovery support, housing, food, employment, medical and dental, transportation, and other programs through Community-Minded Enterprises

Text Helpline: Text HI to 509-960-8529


Healthcare Resources

If you are experiencing an emergency: Dial 911

Washington State Department of Health

Provides a list of current hazards and issues, as well as emergency contacts and preparation tools


Washington State Coronavirus Response (COVID-19)


Spokane Regional Health District

Spokane Regional Health District is a public health agency providing over 20 different programs and services to individuals, families, and organizations across Spokane County, including Emergency Preparedness resources.


Washington Connection

Washington Connection offers a fast and effortless way to apply for a variety of services such as food, cash, childcare, long-term care, the Medicare Savings Program, and medical assistance for individuals aged 65 or older, blind, or disabled.


CHAS Health

CHAS Health provides medical, dental, pharmacy, and behavioral health services to families and individuals of all ages, regardless of insurance status or the ability to pay. They accept most insurance plans including private insurance, Medicaid, and Medicare. If your household income qualifies, you may receive reduced fees based on your application and proof of income.

Services include primary care, pediatrics, women’s health & pregnancy care, urgent care, dental, pharmacy, and behavioral health.

CHAS Health’s patient services coordinators are also available to help individuals identify and enroll in health insurance coverage.

Call: 509-444-8200


Better Health Together

Better Health Together tackles health inequities throughout eastern Washington for an integrated and anti-racist health system (regional partner for Care Connect Washington)

Location: 157 S Howard, Suite 102, Spokane, WA 99201

Call: 509-321-7500 

Washington 2-1-1

2-1-1 connects callers, at no cost, to critical health and human services in their community.

Call: 2-1-1 or 1-877-211-9274 (Monday–Friday, 9–5pm)



For confidential STD Testing and quick results for HIV, Hep C, Syphilis

Hours offered: 3rd Tuesday of the month, 12–2pm

Location: 425 W 1st Ave, Spokane, WA 99201

Call: 509-867-3778

Respiratory Illness Data Dashboard

The Respiratory Illness Data Dashboard informs communities and helps guide their personal decision making on prevention measures such as using masks and social distancing.


LGBTQIA+ Support

National LGBT Hotline

Hotline: 1-888-843-4564 (Monday–Friday, 1–9pm Pacific, and Saturdays, 9am–2pm Pacific)



Trevor Project (LGBTQ+ Youth Helpline)

Lifeline, call 24/7: 1-866-488-7386

Text Helpline: Text START to 678678


Veterans Services

Veterans Crisis Line

Call: 1-800-273-8255 (press 1)

Call for support for deaf and hard of hearing: 1-800-799-4889

Text Helpline: 838255

Online Live Chat, 24/7:


Spokane VA Medical Center

Location: 4815 N Assembly St, Spokane

Call: 509-434-7000

Regional Veterans Services in Spokane County

Location: 1101 W College Ave, Suite 401, Spokane

Call: 509-477-3690

Healthcare for Homeless Veterans

Location: 504 E 2nd Ave, Spokane

Call: 509-462-2500

Supportive Services for Veteran Families

A service provided by Goodwill Industries of the Inland Northwest and its partners that can provide rapid rehousing for veterans and their families

Hours: Monday–Friday, 8:30am–4:30pm

Location: 130 East 3rd Ave Spokane, WA 99202 

Call: 509-828-2449

Spokane Vet Center (Veterans Affairs)

Confidential help for veterans, service members, and their families at no cost in a non-medical setting

Hours: Monday–Friday, 8am–4:30pm

Location: 13109 E Mirabeau Pkwy, Spokane Valley WA

Call: 509-444-8387

24/7 Call Center: 1-877-927-8387


Resources for Parents & Children

Parent Help 123

Parent Help 123 helps families in Washington state find services in their communities and apply for health insurance, food assistance, and more.

Phone: 1-800-322-2588


Vanessa Behan

Vanessa Behan helps parents who are having difficulty providing safe shelter and care for their children.

Their primary services are 24-hour childcare for infants and children under age 7, parent education, crisis counseling for parents, and referrals to other community agencies.

Vanessa Behan Crisis Nursery: 509-535-3155


Child Care Aware of Washington

A nonprofit organization dedicated to ensuring that every child in Washington has access to high-quality childcare and early learning programs.

Call: 1-800-446-1114


Child Protective Services Hotline

Call: 1-866-363-4276


Children’s Home Society

Call: 509-747-4174


Center for Family Development

Call: 509-744-1117


Baby and Child Dentistry (ABCD)

Access to Baby and Child Dentistry (ABCD) program at the Spokane Regional Health District is funded by the Washington State Health Care Authority and ARCORA Foundation.

Any child under age 6 who has Apple Health (Medicaid) benefits is eligible for the program. Spokane Regional Health District program staff help eligible kids access ABCD-certified dentists that will provide fluoride varnish applications, dental exams, parent-education sessions, and restorative care as needed.

Call: 509-324-1478


Resources Booklists

The library has an OverDrive booklist full of eBooks and audiobooks to help you prepare for and navigate emergencies and disasters: Preparing for Emergencies.

You may find additional help from titles in our other booklists found in our catalog and on OverDrive:

I hope that the resources in this post will aid you and those in your life.

If you don’t see a resource you need in this post, you can contact the library, and we will do our best to connect you to the resource that can help you.

Visit one of our libraries:

Call: 509-893-8400

Ask-a-Librarian web form:

Librarian Crystal Miller

Crystal Miller is a Business and Career Development Librarian at Spokane County Library District as well as the Community Librarian for Cheney Library, creating library programs, connecting with the Cheney community, and supporting local businesses and job seekers. In her free time, she enjoys her daily walks with her two dogs, trying out new recipes, and listening to audiobooks on the Libby app!

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